The Caravan Club and IP Integration win big at regional UK Contact Centre Forum awards
The Caravan Club is celebrating after being selected as winner of the ‘Technology Partnership of the Year’ award at the 2015 London and South East UK Contact Centre Forum Awards for their continued work with IP Integration. The Caravan Club began working with IP Integration in 2013 in upgrading and maintaining its telephony infrastructure to ensure sustained and enhanced levels of customer service.
Commenting on the win, Peter Martin, Head of Operations, Membership Services at The Caravan Club, said, “This award is testament to the strength of relationship built between our two teams and how closely we worked together to overcome differing challenges in order to deliver exceptional service to Club members.”
The awards took place at the Radisson Blu Edwardian on Friday 22 May, and recognised outstanding achievements within the contact centre industry.
The Caravan Club offers their members over 200 Club sites and 2,500 privately owned places to stay, and provide all members with expert advice, overseas travel services, financial services and exclusive member offers and discounts. High standards of customer service to Club members are at the heart of all operations.
For further information about becoming a member of The Caravan Club please visit http://www.caravanclub.co.uk or call 0800 328 6635.